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Social Services Accepts Documents Via App

NYDocSubmit App

Liberty, NY – Don’t forget that the Sullivan County Department of Family Services is now offering an app to make the paperwork process easier.

“NYDocSubmit is a mobile application that allows certain social services applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android phone or tablet,” Director of Temporary Assistance Giselle Steketee explains. “The app can be used to submit documents for the Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Temporary Assistance (TA), and Medicaid (MA).”

What can be submitted? Identification, citizenship status, proof of income, medical documentation, proof of residence, resources, shelter/utilities, and other documentation as needed. 

“NYDocSubmit should not be used to submit information such as Child Protective Services (CPS) case information, HIV reports, suspected child abuse or maltreatment,” Steketee notes. “Also, NYDocSubmit is not monitored for emergencies nor should be used to submit an application or to submit a periodic report.”

“Anything we can do to make filing paperwork easier is a home run,” says District 2 Legislator Nadia Rajsz, chair of the Legislature’s Health & Family Services Committee. “I thank our hardworking team and the State for making this valuable service available to a public that’s definitely ready to use it. There is no need for people to take time off from work, stand in line or travel to the office to drop off documents.”

The app is available via the Apple App Store and Google Play.