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Care Center at Sunset Lake

The Care Center at Sunset Lake

Please be aware the Care Center at Sunset Lake is currently CLOSED to indoor visitors, in order to protect residents and staff during the COVID-19 (Coronavirus) outbreak.

To the Families and Loved Ones of Those at the Care Center at Sunset Lake


September 22, 2020

Hello family and friends of the residents of the Care Center!

I hope this letter finds you and your loved ones healthy.

Some of you may have heard that Governor Cuomo “relaxed” visitation restrictions in nursing homes in New York State. This statement is somewhat misleading. On March 13, 2020, the Department of Health (“NYSDOH”) issued guidance to adult care facilities (ACFs) limiting visitation to medically necessary or end-of-life services. Such guidance was updated July 10, 2020.

On July 10, 2020, the NYSDOH issued guidance to nursing homes indicating resumption of limited visitation and activities in nursing homes. This directive detailed specific criteria NHs must follow for reducing such restrictions, while mitigating the risk of resurgence of COVID-19. Nothing in this directive absolved a NH’s responsibility to ensure that resident and family communication is ongoing and supported by virtual visits, whenever possible, nor did it change the guidance previously issued relative to visitation for medically necessary or end-of life services.

On September 17, 2020 we received revised visitation guidance from the NYSDOH that built on the previously issued guidance requiring that NH’s must meet certain criteria to provide limited visitation.

One of the most significant changes to the guidance that will impact visitation is the new requirement that:

“Visitors, including long-term care ombudsman, are screened for signs and symptoms of COVID-19 prior to resident access. Additionally, the visitor must present a verified negative test result within the last week (7 days) and visitation must be refused if the individual(s) fails to present such negative test result, exhibits any COVID-19 symptoms, or does not pass screening questions. Facilities that had already resumed visitation under previous guidance may allow visitation without the presentation of a verified negative test result for a transition period until September 24, 2020. End of life and compassionate care visits are not subject to a verified negative test result but are subject to all other COVID-19 screening requirements.”

All patio visitation will be suspended from September 24-October 5th to provide us with time to finalize protocols and afford visitors with time to obtain COVID testing.

Visitors will be limited to two (2) at a time and EVERY visitor must provide proof of a negative COVID test within 7 days of the visit for EVERY visit or visitation will be denied.

As a reminder, we are not permitting any therapeutic leaves of absence or day-out passes at this time.

We understand that everyone is eager to resume full visitation, however, we remain committed to doing this slowly and with extreme care because the health and safety of your loved one is our top priority. The Drive-Through Visitation will continue as long as the weather permits and we will continue to keep you informed of any changes to our visitation practices. All family members must adhere to their scheduled time/day to allow each resident a chance to visit with loved one. We will also continue to offer virtual visitation via Zoom.

Please keep in touch with their case managers for any questions that they may have regarding their loved ones.  As a reminder, follow us on Facebook for updates and images of what is going on at The Care Center.  

Thank you for your patience and understanding!

Please be aware of the visitation schedule in regards to the drive-through visits.  If you have any further questions please contact your Case Manager who will happily assist you.

The Care Center at Sunset Lake is a skilled nursing facility providing care 7 days a week, 24-hour a day. 

The facility is licensed by the New York State Department of Health and offers skilled restorative care in a therapeutic environment for those who need rehabilitative care as well as a therapeutic environment for those who can no longer live independently. Also known as the Sullivan County Adult Care Center, the facility provides short term placement for restorative care, short term respite stays or long term placement. We also have a memory care unit specialized to the care of those with the diagnosis of dementia. The facility has 146 beds.

Services include; a full array of medical, nursing, personal care, dietary, physical therapy, occupational therapy, speech therapy, social, spiritual, recreational and housekeeping services. Residents and/or families are involved in decisions about care and receive services based on their individual needs.


  • Facility - 7 days a week, 24 hours a day 
  • Administrative Staff - Mon-Fri 8:00am - 4pm 

Eligibility Requirements:

  • 16 years of age or older 
  • Must have a skilled medical need that cannot be addressed in a less restrictive environment 

Cost of Service and Fee Structure:

  • Private Pay Rates (room and board ONLY):
    • $270 per day semi-private room 
    • $280 per day private room 
  • Medicaid is accepted 
  • Medicare may pay for a portion of services IF specific medical criteria are met and for a LIMITED time 
  • Private insurance is accepted if the insurance company agrees that nursing home care is necessary AND the insurance company is willing to pay for the care 
  • Co-pays may apply and are collected 

How to Apply/Documentation Required for Service:

  • By telephone call for a tour or visit
    • 845-292-8640 
  • Documentation Required:
    • A Patient Review Instrument (PRI) and Screen assesses the applicant's ability to complete "activities of daily living" such as walking, bathing, dressing, etc. The assessment includes all physical and psychological problems the applicant faces. 
    • A financial application 

Intake/Application Process:

  • The PRI and Screen is done by Sullivan County Public Health Services if the individual is living in the community. If the individual is in the hospital or another nursing home that facility will do the PRI and Screen. The financial application is available from the Social Services Department at the Care Center at Sunset Lake (CCASL). Upon review of the PRI and Screen a decision is made as to whether CCASL can meet the health care needs of the applicant 

Please contact us if you have any questions 845-292-8640

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